Terms & Conditions

Platform usage guidelines

Last updated: January 2025

By accessing or using Vaidhya, you agree to comply with these Terms & Conditions.


1. Platform Nature

Vaidhya is a healthcare discovery and appointment facilitation platform. We do not provide medical advice, diagnosis, or treatment.


2. User Eligibility
  • Users must be at least 18 years old
  • Information provided must be accurate
  • Users are responsible for their account security

3. Doctors, Hospitals & Vendors

Doctors, hospitals, clinics, and vendors listed on Vaidhya are independent third parties. Vaidhya does not guarantee service quality, availability, or outcomes.


4. Appointments & Consultations

Appointments requested via Vaidhya are subject to confirmation by providers. Vaidhya is not responsible for cancellations, delays, or service outcomes.


5. Medical Disclaimer

Vaidhya does not replace professional medical advice. Users must consult qualified healthcare professionals for medical decisions.


6. Emergency Disclaimer

Vaidhya is not an emergency medical service provider. In emergencies, contact local emergency services immediately.


7. Payments

Payments, if applicable, are processed by third-party gateways. Vaidhya is not responsible for payment disputes unless explicitly stated.


8. Prohibited Use
  • False or misleading information
  • Misuse of healthcare listings
  • Harassment or abuse
  • Unauthorized commercial activity

9. Account Suspension

We reserve the right to suspend or terminate accounts violating these terms.


10. Intellectual Property

All trademarks, logos, and content belong to Vaidhya.


11. Limitation of Liability

Vaidhya shall not be liable for indirect, incidental, or consequential damages.


12. Governing Law

These terms are governed by the laws of India.


13. Updates

Terms may be updated periodically. Continued use indicates acceptance.


14. Contact

Email: support@vaidhya.app